Tool Safety and Warranty Information
We offer tools and accessories designed for home, workshop, and maintenance use. Product condition, technical specifications, and included components are detailed on each respective product page. Any safety warnings or usage instructions provided with a product take precedence over the general guidance offered here.
Safety Basics
- Always read the manufacturer’s instruction manual before using any product. Wear appropriate eye, hearing, hand, or respiratory protection based on the specific task and the requirements of the equipment.
- Keep tools out of the reach of children and individuals who cannot operate them safely. Inspect the equipment before every use; if you discover any damage or potential safety hazards, stop using it immediately. For power tools, verify the required input voltage, plug specifications, and operating environment. Do not assume that a product includes a charger or battery unless explicitly stated.
- Use only compatible accessories and battery systems specified by the manufacturer. If a battery shows signs of swelling, overheating, or damage, discontinue use immediately and follow the appropriate disposal and transportation regulations.
- Adhere to all product-specific warnings, including those related to blades, moving parts, dust, sparks, flammable materials, and pinch points (crush hazards). Never remove or bypass any safety guards.
Product Condition and Included Items
Product listings must accurately state the item's condition (e.g., new, open-box, refurbished, or used) and disclose any known material defects. If an item is sold as part of a set, the product page must clearly specify the quantity and type of items included. Please note that shipment from the United States does not imply that the product was manufactured in the United States.
Product Warranty
If a product comes with a written warranty from the manufacturer or seller, details will be provided on the product page or in the accompanying warranty documentation. The warranty duration, coverage, exclusions, and claims process are governed by the specific terms of the provided warranty. We do not claim that any product carries a "lifetime warranty" or is "manufacturer-authorized" unless there is definitive evidence to support such claims.
Nothing on this page limits or excludes any statutory rights or implied warranties granted to you under federal or state law. In the event of a defective or damaged item, or an incorrect shipment, please refer to our "Returns and Refunds Policy" and contact us for assistance.
Product Recalls and Safety
If a product is subject to a safety recall or presents other safety hazards, stop using it immediately and follow the official recall instructions. We comply with all applicable product safety requirements. You may view official recall information at https://www.cpsc.gov/Recalls. If you have any concerns regarding product safety or discover a potential defect, please send an email to service@velmorastore.space, including the product name and your order number.